Cloud adoption continues to rise across every industry, but not all migrations deliver on their promise. According to McKinsey and Co, cloud migration missteps are expected to cost businesses over £75 billion globally across a three-year period. In addition to this, more than 60% of cloud migration projects end up costing more than expected, with many failing to deliver performance or flexibility gains. The most common reason? A lift-and-shift approach. Moving existing systems into the cloud...| Retail Assist
Cloud migration is a major milestone for any business, but it’s not the finish line. According to Gartner, more than 80% of organisations that move to the cloud will overspend on their post-migration environment by the end of 2025, due to poor optimisation and planning. The problem isn’t the move itself; it’s what happens after. Many businesses spend months preparing their cloud strategy, only to hit new roadblocks once systems are live. From cost sprawl to performance issues, post-migr...| Retail Assist
As technology continues to evolve, so do customer expectations. Users today demand quick, accurate, and empathetic tech support—whether they’re troubleshooting software, configuring devices, or navigating complex platforms. For growing tech companies, maintaining this level of The post Outsourcing Tech Support with a High-Tech Contact Center appeared first on Telecom, Inc..| Telecom, Inc.
Discover the true cost of ransomware in 2025 and how to protect your business with smarter, proactive IT security strategies.| Retail Assist
One in four UK businesses experienced a ransomware attack last year, with 32% reporting that outdated or unpatched systems were responsible for the breach. While many organisations are increasing their IT budgets, there’s still a growing need for better visibility and more proactive planning to stay ahead of emerging risks. A structured IT health check gives you that visibility. It helps uncover vulnerabilities, improve system performance and ensure your technology is aligned with your busi...| Retail Assist
Technical support vs customer support - what's the difference? And does your business need both support types?| AnswerConnect Blog
In today’s technology-driven industries, call center IT support for IT and tech companies has become a vital component for the industry. By providing swift and reliable technical support, these centers minimize downtime while boosting customer The post Scaling Support for Growing IT and Tech Companies appeared first on Telecom, Inc..| Telecom, Inc.
Link Insightly CRM with Gmail, Google Calendar, Google Drive, Google Contacts, and enabling single sign on with Google Workspace.| Insightly
You know the go-to-market teams use your CRM, but what about engineering, operations, and product? Learn how your CRM adapts to every role.| Insightly
For SaaS companies, a robust proof of concept (PoC) can be the differentiator for their sales pipeline.| PoC in a Day vs. PoC in a Month with Moesif | Moesif Blog