In customer service, positivity consistently facilitates smoother transitions, clearer communication, and more satisfied customers. The post The Problematic “No Problem” & Better Ways to Deliver the Same Message appeared first on Bonfire Training.| Bonfire Training
Excellent customer service is at the heart of every brand’s success, and Bonfire Training is here to help you stay up-to-date on the latest trends in the industry. The post Customer Service Trends To Look Out for in 2023 appeared first on Bonfire Training.| Bonfire Training
Regardless of the industry you’re in, if you deal with customers, at some point in time you’re going to be confronted with a “difficult” one.But, here’s an important question to ask yourself. “Is the customer actually difficult, or are they merely upset?” Chances are the “difficult” customer is more likely an upset customer, and it’s your job to turn that frown, upside down. The good news is, you can do it in three steps! The post Unlock the Secrets of Success: Handling Di...| Bonfire Training
The post Are Smartphones Stealing Our Focus? appeared first on Bonfire Training.| Bonfire Training