AI can’t solve every retail problem, but it can solve many of them. When unleashed on your company and customer support data, it can offer real-time, personalized, strategic support that helps meet business goals, frees up your in-house staff, and guides customers towards making smart purchasing decisions. With $199b in 2023 holiday sales influenced by […]| ACD Direct
The consumer electronics sector is projected to bring in $537B in 2025 – up 3.2% YoY. According to the American Customer Satisfaction Index, customer satisfaction in the sector lags in some areas, mostly in household appliances. To keep customers happy, consumer electronics companies should not only deliver a great product but also ensure that customers […]| ACD Direct
Your brand’s reputation is only as good as its customer satisfaction – and in hospitality, satisfaction is everything. Every question, request, or grievance must be solved promptly and smoothly, ensuring a positive outcome and stellar reviews.| ACD Direct
