Earlier this year, I was asked to contribute to an article in IEEE Software, entitled “Technical Debt: Challenges and Perspectives.” I can’t post the entire article here, but I can post the accepted text of my part of the article here. Misusing the Metaphor John Allspaw All technical disciplines (not just software development) require different| Kitchen Soap
I just spent the last week in Lisbon, Portugal at the Resilience Engineering Symposium. Zoran Perkov and I were invited to speak on the topic of software operations and resilience in the financial trading and Internet services worlds, to an audience of practitioners and researchers from all around the globe, in a myriad of industries.| Kitchen Soap
From Perspectives On Cognitive Task Analysis: Historical Origins and Modern Communities of Practice (emphasis mine) The Aretha Franklin Principle Do not devalue the human to justify the machine. Do not criticize the machine to rationalize the human. Advocate the human—machine system to amplify both. The Sacagawea Principle Human-centered computational tools need to support active organization of| Kitchen Soap
I’d like to open up a dialogue with companies who are selling X-As-A-Service products that are focused on assisting operations and development teams in tracking the health and performance of their software systems. Note: It’s likely my suggestions below are understood and embraced by many companies already. I know a number of them who are| Kitchen Soap