Does this sound familiar? The incident has just been resolved and management is putting on a lot of pressure. They want to understand what happened and why. Now.| Blog
Generative AI is all the buzz these days with the popularity of platforms and tools such as ChatGPT, Bard, Scribe, Jasper, and others experiencing exponential growth.| Blog
“Malicious cyber actors aren’t making the same holiday plans as you.” (CISA & FBI)| Blog
“By failing to prepare, you are preparing to fail. Preparation prior to a breach is critical to reducing recovery time and costs.” (RSAConference)| Blog
Operations, customer support, engineers and most groups use inconsistent language. This is a serious problem. Imagine NASA doing that with astronauts or a navy with ships talking to each other, but not using the same terms. Something very bad will happen. In our space of incident management, we use words like broke, failed, outage, doesn’t work, dead…all describing the same condition. Inconsistent language use impedes communication and has caused the wrong action and erroneous messaging t...| Blog