Imagine calling customer support and being greeted by an AI helpdesk that instantly understands your issue, provides accurate solutions, and resolves your problem efficiently—all without waiting on hold. As AI technology advances, this scenario is becoming a reality, and many consumers are embracing the change. For instance:| kayako.com
Ever spent hours troubleshooting a user’s “broken” computer, only to discover the issue was an unplugged power cable? Congratulations—you’ve encountered a classic PEBKAC moment. PEBKAC stands for “Problem Exists Between Keyboard And Chair“—a humorous way of pointing out user errors. But what if your IT helpdesk support could proactively prevent these all-too-human blunders with a little help from artificial intelligence?| kayako.com