For many homeowners, joining their association board may seem like an obligation rather than an opportunity. However, it can be transformative both personally and for the broader community. As a long-time board member, I know our community’s strength begins with individual volunteers. The post Getting involved: The power of community leadership appeared first on Ungated: Community Associations Institute Blog.| Ungated: Community Associations Institute Blog
Even the most well-prepared and effective communicators in community associations will inevitably be faced with situations that have escalated into conflict, but experts have several strategies to de-escalate and resolve most difficult conversations. Dealing with difficult conversations doesn’t necessarily mean coming to a final resolution, but it’s a step in the process. The post Difficult conversations: Solving communication challenges with tactics and technology appeared first on Unga...| Ungated: Community Associations Institute Blog
CAI’s Member Service Center takes pride in answering calls live and responding promptly to emails to ensure everyone gets the information they need. But we need your help. Clear, concise, and courteous communication is essential on both sides. Here are some tips to make the most of your interaction with the Member Service Center: The post Spoonful of sugar: Communicating with CAI’s Member Service Center appeared first on Ungated: Community Associations Institute Blog.| Ungated: Community Associations Institute Blog
Having a crisis communication plan in place before an incident happens is essential for managing the situation effectively.| Ungated: Community Associations Institute Blog
Communities thrive thanks to volunteer leadership. Let's celebrate our volunteers and recognize the importance of fiduciary duty.| Ungated: Community Associations Institute Blog