Are smaller fine-tuned LLMs competent for Intercom scale tasks? Large Language Models (LLMs) are a powerful tech that have turned reasoning in natural language, into a service. They’ve had a huge impact on customer support, powering… The post David vs Goliath: are small LLMs any good? appeared first on /research.| /research
We experiment with the strategy of developing composable AI agents with slightly tempered autonomy. The resulting agent exhibits vastly improved reliability, and performance.| /research
