Even the most well-prepared and effective communicators in community associations will inevitably be faced with situations that have escalated into conflict, but experts have several strategies to de-escalate and resolve most difficult conversations. Dealing with difficult conversations doesn’t necessarily mean coming to a final resolution, but it’s a step in the process. The post Difficult conversations: Solving communication challenges with tactics and technology appeared first on Unga...| Ungated: Community Associations Institute Blog
Whether you chose community management or it chose you, you are part of a mission with profound significance.| Ungated: Community Associations Institute Blog
Effective communication is a core skill that can help smooth the path for community association board members, managers, and residents.| Ungated: Community Associations Institute Blog