Facing historic strain, America’s healthcare system buckles, with more than 25 hospitals closing and thousands of jobs vanishing nationwide, according to Becker’s Hospital Review. Major health systems cite soaring costs,… The post U.S. Healthcare Faces Deepening Crisis: Hospitals Close, Jobs Cut, Severe Shortages appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications
Australia’s Federal Court has ordered Qantas Airways to pay a historic $90 million penalty for illegally outsourcing more than 1,800 ground handling jobs during the height of the COVID-19 pandemic.… The post Federal Court Slaps Qantas with Historic $90M Penalty for Illegal Outsourcing appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications
Indian-origin billionaire and venture capitalist Vinod Khosla has delivered a stark warning: the rapid rise of artificial intelligence (AI) could render India’s once-booming BPO and IT sectors obsolete—unless they undergo… The post Billionaire Vinod Khosla Warns AI Could Reshape, Possibly Erase India’s BPO, IT Industries appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications
According to Market.us, the global artificial intelligence (AI) in business process outsourcing (BPO) market will surge to $49.6 billion by 2033 from $2.6 billion in 2023 at a 34.3% compound… The post AI in BPO Market to Surge 34.3% Annually, Reshaping Global Workforce appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications
New research suggests telehealth-powered nurses might offer a lasting solution to the global staffing crisis. With nurse shortages intensifying, more hospitals are adopting virtual nurse (VN) programs, with results showing… The post Virtual Nurses Cut Hospital Stays by 7%, Readmissions by 2%, New Study Says appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications
As global enterprises place sustainability at the core of operations, the green business process outsourcing (BPO) market experiences explosive growth. Valued at $13.91 billion in 2024, it’s projected to reach… The post Green BPO Market to Surge Past $31.8B by 2029—Sustainability Becomes New Business Currency appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications
A decisive career shift is underway among Generation Z, driven by a growing fear that artificial intelligence (AI) is rewriting work rules. According to a new Zety report, 65% of… The post From AIxiety to Action: Why Gen Z Abandons Degrees for AI-Proof Careers appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications
As employee expectations shift, most multinational companies fall behind. Aon’s 2025 Global Benefits Trends Study finds that 65% of workers would swap their current benefits for personalized options, but only… The post Employees Want Personalization—65% Would Swap Current Benefits for Tailored Perks, Aon Finds appeared first on Business Process Outsourcing Services | Unity Communications.| Business Process Outsourcing Services | Unity Communications