“Hey, princess.” “I see why you got your job.” “You’re so handsome.” If you’re in a customer-facing role, it’s important to know how to deal with difficult customers. Sadly, unwanted advances, flirting, inappropriate comments and sexual harassment from customers isn’t uncommon. And while video messaging makes it easier to deliver an exceptional customer support experience, […]| BombBomb
Building relationships with customers is one of the best ways to win their loyalty. They’ll go somewhere else if they don’t feel connected to you. A report by HubSpot states that “customers who have an emotional relationship with a brand have a 306% higher customer lifetime value” than those who don’t. In other words, people […]| BombBomb