CPaaS implementation is supposed to be the easy button for modern communications. Connect an API, add messaging or voice into workflows, and suddenly, customers get faster, smarter, more personal interactions. That’s the promise. The reality is more complicated. The market is growing fast. Analysts expect global CPaaS revenue to hit $62.5 billion by 2029, with […]| UC Today
Call recorder software is a strategic necessity for contact center operations. Here are five powerful reasons your healthcare organization should be using this technology.| Spok Inc.
D&D Circle: Fostering deep mutual learning within a small group| Conscious Learning Blog
