(Deborah Parenti) We hear a lot about customer service today, and what we hear is rarely good. The frustration of chatboxes. Fighting automated phone trees. Billing errors. What bemuses me is that you’ll find radio’s competitors are often the worst offenders.| Radio Ink
The NAB has released a new 10-step guide to help radio stations stay on the air and protect staff during hurricanes and other emergencies.| Radio Ink