Scot Wingo and John Hayes Reunite to Explore the Future of Commerce and Communication If you’ve been part of the ChannelX (formerly Tamebay) community for any length of time, you’ll know the names Scot Wingo and John Hayes. Both are long-standing friends of the site and played pivotal roles in shaping the early UK eCommerce […]| ChannelX
Ofcom’s annual research into consumers’ experiences of parcel deliveries, published today, lifts the lid on how happy people are with the main courier companies. While average overall satisfaction is reasonably high at 78% – unchanged from last year – people can have different experiences depending on which parcel company delivers their package. My personal experiences […]| ChannelX
UK consumers are ready for retailers to put artificial intelligence to work behind the scenes this peak season, but only if it delivers tangible value and transparent outcomes. New research commissioned by leading delivery management and post-purchase experience provider, Scurri reveals that while shoppers are embracing AI for practical improvements such as real time tracking […]| ChannelX
The number of shoppers identified as serial returners – a £6.6 billion thorn in the side of UK retailers last year – has dropped by a third, falling from 12% to 8% of all consumers, according to new research from returns and post-purchase specialists ZigZag. This shift has saved retailers a forecasted £1.7 billion in […]| ChannelX
Discover how Atishay Jain, Director at SplashLearn, and his team, scaled to 50M+ users without creepy tracking or paid gimmicks. Growth lessons from 15 years of retention, privacy-first UX, and COPPA-compliant ASO. Listen to Let's Talk Ads now.| admiral.media
Two-thirds of millennials tend to spend more on experiences if they can offset the cost using points and Perks| ChannelX
eBay Advertising research suggests Gen Z will drive fashion spend – ads will be pivotal in turning their browsing into buying| ChannelX
