Feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading. Strengths-based development can, unfortunately, lull people into believing there are no areas in which they need to improve. So instead of encouraging people to avoid negative feedback, we should focus on how to deliver it in ways that minimize the fight-or-flight response. One approach is called Situation-Behavior-Impact (SBI). Fee...| Harvard Business Review
8MIN READWant to stay on top of customer communications to boost loyalty ... Read More The post Automated Message Text: Key Benefits and Examples appeared first on Clepher.| Clepher
Business communication has changed a lot over the years. PowerPoint presentations. Slack pings. Email threads 20 replies deep. And don’t forget the 'quick Meet that could’ve been an email' that derails your afternoon productivity. The post 6 Reasons Podcasts Are Shaping the Future of Business Communication first appeared on We Edit Podcasts.| We Edit Podcasts
In our digital age, most people have long forgotten or never been taught the art and science of written communication. We’ve progressed (or regressed depending on your point of view) from a time when it was commonplace to jot down … Continue reading →| Mass Communication Theory
Relationships with our coworkers are incredibly important, but we tend to think about them in the wrong way: We categorize them as either good or bad, and we think they will always stay the same. As a result, we don’t try to fix the ones that have soured, and we take those that seem healthy for granted. In reality, most relationships are a mixed bag, and they ebb and flow. And if you look closely, you’ll see that they’re made up of a series of “micromoves” — small actions that se...| Harvard Business Review
Writing a business proposal can feel intimidating, especially if you're doing it for the first time. But with the right structure, clear language, and a few| Flowster
Learn how videos transform corporate communication by simplifying content, boosting engagement, and building brand trust.| simpleshow
Discover what NLP chatbots are, how they function, and why they are essential for businesses. Learn how AI-powered chatbots enhance customer support with human-like interactions.| EduTechBuddy | A Blog That Inspires
The ability to deeply see other people is important to develop and sustain relationships. This is beneficial in your personal life in order to live a long and happy one, but it is also important in the workplace if you want to successfully collaborate and lead others. A vast amount of research has determined that the secret to a long, healthy, and happy life has to do with the quality of our relationships. This has been found to be more important than diet, exercise, genetics, wealth, educati...| Craemer Consulting
Learn how to maintain professionalism in remote business communications and know tips and tricks for staying connected and make good impression.| UK Startup Blog
Discover how 24/7 professional answering services can boost customer satisfaction, improve retention, and drive business growth.| Workspace Strategies
When crafting a scientific paper, poster, or PowerPoint presentation, the thought of creating the necessary images can be daunting after extensive writing. Clear and precise visuals are crucial in scientific communication, but did you know that you can alleviate this burden by using free professional clipart and stock photos? Here, we ...| Visual Communication of Science • Workshops & Webinars
Management Information Systems play a vital role in modern businesses, enabling organizations to harness the power of data for better decision-making, improved efficiency, and competitive advantage.| Communication Theory
The finding: To get employees to do something, managers need to ask them at least twice. The research: A team led by professors Neeley and Leonardi shadowed 13 managers in six companies for more than 250 hours, recording every communication the managers sent and received. The researchers discovered that one of every seven communications by […]| Harvard Business Review
Here are nine of the most effective business communication channels, from offline to digital, to streamline your operations and enhance productivity.| Nextiva Blog
This year’s State of Business Communication report revealed a particularly astounding finding for HR teams: they are in a state of communication overload. Dive into…| HR Teams Are in Communication Overload—Is AI the Answer? | Grammarly Busine...
Dive into the latest findings about CX communication and explore how AI might just be the solution CX teams need to thrive.| Frontline CX Communicators Need Generative AI to Thrive | Grammarly Business ...
When it comes to marketing, some companies prefer to focus solely on external audiences. But there’s another type of marketing that’s just as important. What is internal marketing? Internal marketing is all about promoting your company’s products and services to your employees. After all, they’re the ones out there representing your brand every day. So why ... Read more The post Internal marketing: Why it’s important for your business appeared first on The Copy Collective.| The Copy Collective
When giving a presentation to an audience with varying levels of knowledge on your topic, it can be challenging to strike a balance between providing enough detail for the experts and not losing the novice audience. Preparing such talks opens up a taunting dilemma that can increase your anxiety and hinder presentation effectiveness. This is […]| Visual Communication of Science • Workshops & Webinars
When designing a PowerPoint presentation, one of the first choices one makes is the slide size. PowerPoint has switched to default 16:9 aspect ratio of the presentations a couple of years ago, which follows the trend of “wide-everything”, including smartphones, computer monitors, TVs, and projectors & beamers. But with the craze to wide-everything, is 16:9 […]| Visual Communication of Science • Workshops & Webinars
The concept of »7 C’s of Effective Communication« first appeared in business, where time is precious and there is no room for mistakes done out of misinformation. The »7 C’s« stand for seven essential principles of communication starting with the letter C. Each one represents a requirement that the message should meet to be effective. […]| Visual Communication of Science • Workshops & Webinars
The year end is a busy time for almost everyone. As we use our smartphones to confirm online gift orders, we’re also trying to wrap up those work tasks we should have finished in November. We feel overwhelmed but also productive, pleased with our ability to juggle so many things. In reality, however, that sort […]| Harvard Business Review
Compare the best Genesys alternatives with additional features and see why top organizations upgrade to more robust contact center software.| Nextiva Blog
Discover five practical tips to simplify communication so everyone can understand. Master the art of messaging.| simpleshow