Paraphrasing my friend Hank Barnes, “Buyers don’t hate sellers, they hate bad selling!” Sellers struggle to reach and engage prospects and customers. Every outreach is ignored. Buyers actively seek other channels to learn about solutions and products, avoiding sellers as much as possible. When they do engage, it’s as late in their buying process as […]| Partners in EXCELLENCE
This article continues with another six reports that demonstrate the value and importance of social skills in various contexts, Workplace incivility and rudeness are contagious Much has been written on psychological safety in the workplace, particularly its impact on mental health. Flinders University workplace safety expert Valerie O’Keeffe, co-author of a report on harmful behaviours … Continue reading Social skills: nuanced, multi-faceted, contextual (Part Two)→ The post Social skill...| Selection Criteria
There is ample evidence to discount the many disparaging and inaccurate terms (such as ‘soft’, non-technical, non-cognitive) used to refer to social skills. Multiple terms are used to refer to the same skill. Sometimes skills, behaviours and attitudes are confused and used interchangeably. Social skills can be referred to as unmeasurable, and a lack of … Continue reading Social skills: nuanced, multi-faceted, contextual (Part One)→ The post Social skills: nuanced, multi-faceted, conte...| Selection Criteria
