By Megan Owen Heaton, LCSW, CCM We’ve all heard the typical consent speech before surgery: “If you don’t proceed, you risk dying sooner; if you do, we extend your life.” […]| CMSA
By Angela Mounsey, BSN, RN, CCM, CPHQ One of the most dreaded responsibilities of a case manager is having to issue a letter of non-coverage to a patient or their family. […]| CMSA
By Christina Shollack, RN, BSN, CCM, CBIS| CMSA