By Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM | CMSA
By Janet Coulter, MSN, MS, RN, CCM, FCM In the world of professional case management, we are often encouraged to focus on outcomes such as improved patient satisfaction, reduced hospital […]| CMSA