ITIL Practitioner level is being developed to help organizations and individuals increase the value they obtain from using ITIL by offering additional practical guidance to adopt and adapt the framework to support the business. It will be the next step … Continue reading →| thisiswhatgoodlookslike
Here are my nominations for this year’s Service Management Champs: Charles the Champion of Change Communities From RevNet to the SM inaugural Congress Sound quality improves in this short clip “We are uncovering ways of meeting business needs through … Continue reading →| thisiswhatgoodlookslike