Successfully expanding a CPaaS platform globally may be about more than just adding more SIP trunks or scaling servers. Many enterprises overlook how important it is to ensure that every caller (regardless of language or location) has a seamless experience. Your IVR is the first impression in every market you serve. If the greeting is... The post Multilingual IVR Best Practices for Global CPaaS Providers appeared first on Ecosmob.| Ecosmob