Retail is stepping into a new era, one where conversation replaces clicks and shoppers expect brands to listen, rather than sell. This shift toward conversational commerce is rewriting the rules of engagement. Instead of static product pages and one-way campaigns, consumers now crave real-time, human-like interactions that feel as intuitive as chatting with a store […] The post Behind the Scenes: Building Menura AI, the Retail Assistant That Sells Like a Human appeared first on Omnichannel ...| Omnichannel Customer Engagement Platform
Every click could be a conversion and every scroll a chance to lose attention, so the rules of engagement are shifting fast. AI in retail marketing is redefining how brands connect, personalize, and convert. At ContactPigeon’s Pigeons to the Rescue workshops, we showcased how RFM Targeting and Menura AI are ushering in a new era: […] The post Pigeons to the Rescue AI Workshop Insights: How AI in Retail Marketing Is Shaping the Next Chapter of Commerce appeared first on Omnichannel Custome...| Omnichannel Customer Engagement Platform
ContactPigeon’s flagship event, Pigeons To The Rescue, returns this week, bringing together Greece’s top retail and eCommerce professionals for a forward-looking, AI-powered marketing automation experience. 📍 Athens: October 14–17, 2025📍Thessaloniki: October 21-22, 2025 This year’s edition introduces a new, hands-on format focused on actionable learning and real business impact. Instead of traditional talks, participants will […] The post Pigeons To The Rescue 2025 | AI-Powere...| Omnichannel Customer Engagement Platform