AI is the most talked-about tech in business today but the real opportunity lies in how it helps people work smarter, faster and with less complexity. That’s exactly what four visionary CIOs reveal in this exclusive Freshworks guide about how they’re cutting through the hype and using AI to drive real, human-centered impact across their organizations. The post The AI-empowered CIO appeared first on Tech Research Online.| Tech Research Online
Freshworks analyzed 187M+ tickets from 10,743 organizations in 118 countries to create the most comprehensive view of IT service desk and operations performance. The Freshservice Benchmark Report 2025 gives you the exact benchmarks across 7 core service management metrics, shows how AI is driving results with 76.6% faster resolutions, 65.7% ticket deflection, and 431,270 agent hours saved, and unveils the first-ever Enterprise Service Management benchmarks for HR, Finance, and beyond. ...| Tech Research Online
IT shouldn’t slow you down. It should power you up. Growing businesses face a tough balancing act: delivering seamless employee experiences while managing rising costs, fragmented tools, and manual processes. But what if your IT could move as fast as your ambitions?| Tech Research Online
Freshworks analyzed 187M+ tickets from 10,743 organizations in 118 countries to create the most comprehensive view of IT service desk and operations performance. The Freshservice Benchmark Report 2025 gives you the exact benchmarks across 7 core service management metrics, shows how AI is driving results with 76.6% faster resolutions, 65.7% ticket deflection, and 431,270 agent hours saved, and unveils the first-ever Enterprise Service Management benchmarks for HR, Finance, and beyond. ...| Tech Research Online
AI is the most talked-about tech in business today but the real opportunity lies in how it helps people work smarter, faster and with less complexity. That’s exactly what four visionary CIOs reveal in this exclusive Freshworks guide about how they’re cutting through the hype and using AI to drive real, human-centered impact across their organizations. The post The AI-empowered CIO appeared first on Tech Research Online.| Tech Research Online
Freshworks analyzed 187M+ tickets from 10,743 organizations in 118 countries to create the most comprehensive view of IT service desk and operations performance. The Freshservice Benchmark Report 2025 gives you the exact benchmarks across 7 core service management metrics, shows how AI is driving results with 76.6% faster resolutions, 65.7% ticket deflection, and 431,270 agent hours saved, and unveils the first-ever Enterprise Service Management benchmarks for HR, Finance, and beyond.| Tech Research Online
