Agentforce is Salesforce’s exciting move into the world of Agentic AI! That’s “agentic” as in chatbot-based help system. That doesn’t work. Salesforce CEO Marc Benioff proudly told his last earnings call how they’d done 8,000 Agentforce deals! Out of 150,000 customers. [CX Today] So Salesforce decided to help the numbers. On 29 September, the Salesforce […]| Pivot to AI