Choosing the right ITSM tool is a key step in shaping how IT teams deliver services and support business goals. The market is evolving quickly, with vendors expanding features to cover automation, AI-driven support, and integrations that go beyond IT. For organizations planning their 2026 IT strategy, understanding what each tool offers is critical.| Blog (English)
If you're considering acquiring free help desk software, you've likely come across options that may seem like a cost-effective and simple way to handle and improve customer support in your organization, without adding extra expenses or making big efforts.| Blog (English)