The Ultimate Guide To Salesforce CTI Integration - 360 CTI
Are you struggling to deliver a stellar experience to your customers over calls? Well, we’ve all been there. Disconnected communication systems, inefficient| 360 CTI
Today, savvy customers expect a smooth and connected support experience no matter how they reach out. According to data, 88% of consumers say that good customer service makes them more likely to buy again. Phone call support remains a cornerstone in meeting this demand. In fact, 91% of companies rely on it. This makes it […]| 360 CTI
Even though companies these days are using omnichannel approaches to reach out to clients, there’s no way that reaching out to people through calls can become outdated. But it is possible that the telephony system that is being used can be outdated. The customers these days have become picky and smart. That’s why agents need […]| 360 CTI
Salesforce is renowned as the CRM solution offering an efficient way to manage customer data, along with powerful tools for sales and marketing teams. But when it comes to CTI, there’s even more value to unlock and that’s possible with Salesforce CTI integration. The integration plays a pivotal role in your sales process by enabling seamless […]| 360 CTI
Are you struggling to deliver a stellar experience to your customers over calls? Well, we’ve all been there. Disconnected communication systems, inefficient| 360 CTI
