Even with numerous digital solutions available, the customer service teams of different companies still prefer to use traditional telephony systems to be in touch with customers. But when there are technologies like Salesforce CTI integration, telephony systems can be beneficial in connecting with customers and resolving their issues. Conducting CTI integration with Salesforce can offer customer service […]| 360 CTI
Is there any replacement for a sales rep to close deals for the organization they are working for? No, not really. With a simple and smart conversation, sales reps can successfully clinch the deals. However, software tools in the marketplace make the salesperson’s life much more accessible through Salesforce CTI integration. Salesforce telephony integration brings […]| 360 CTI