Disconnect between CFO and CMO damaging customer focussed activity New research from McKinsey is suggesting that the disconnect between marketing and other parts of the business is growing wider which is hugely damaging communications with the customer. As loyalty usually sits in the marketing department, these findings are hugely . . . We are really […] The post Marketing takes a back seat as companies focus on profit appeared first on Loyalty Magazine.| Loyalty Magazine
Every year, the things that drive customer loyalty stay the same. Double down on these 5 principles and you can't go wrong.| resources.marsello.com
If you want to level up your customer loyalty initiatives beyond a points program, we've put together ten tips that can help.| resources.marsello.com
Learn how to build a loyalty program that puts your audience first. We also discuss strategies for creating a customer experience that secures repeat business.| resources.marsello.com