This year, I’ve helped 5 design teams draft their charter. At the outset of this work is a series of 4 2-hour group sessions (it used to be a one-day workshop in a conference room) to define different aspects of the team. Having done it a bunch now, I’ve developed a fairly strong agenda forContinue reading "Define your design team—here’s an agenda for creating a charter"| Org Design for Design Orgs
As design organizations scale, many design leaders are realizing that they’re missing a key function—strategic thinking and creative direction that can make sense of the effort of a design team that is working across many products, or distinct parts of a customer journey. In the book, we implore design orgs to deliver at all levelsContinue reading "Emerging role in design orgs: The Super Senior Individual Contributor (Principal Designer, Design Architect)"| Org Design for Design Orgs
“He that is without sin among you, let him first cast a stone at her.” – John 8:7 How you run your design org is doing more to inhibit its potential than anything else within your company An impetus for writing Org Design for Design Orgs was a realization I had when taking over designContinue reading "Design orgs, and the design profession, needs to get its shit together before expecting others to do so."| Org Design for Design Orgs
Discussions of design leadership tend to look upward, toward the executives and directors who sit atop the organization. And while those folks are indeed important, their efforts overshadow what I&…| Org Design for Design Orgs
I just finished reading Bad Blood by John Carreyrou. It’s a fascinating account of the rise & fall of Theranos, the “innovative” blood testing company that mistook innovation for a public relations campaign. Besides its psychotically-focused leaders and their enablers, what struck me most about the story is Theranos’ approach to innovation: the siloed, need-to-know-basis […]| CX by Design
Selling personal super-intelligence; trust & safety heading for the exits; raw compute vs. the junk drawer; Wall Street loves shrinking payrolls; the first targets are email jobs| Clay Parker Jones
Krugman on enshittification; a mission-driven reset at Microsoft; how Y2K wasn't a thing because of massive multiplayer cooperation; Medium's reboot story; Figma's S-1| Clay Parker Jones
TL;DR: We lack a shared, rigorous way to assess an entire organization – most tools either miss key drivers or apply only to specific domains. By meta-analyzing 102 criteria from 14 seminal sources, from Rams’ Design Principles to the Agile Manifesto to Jane Jacobs' Generators of Diversity, this post distills| Clay Parker Jones
Pattern languages and org analysis; RTO is bad, even if offices are good; old maps made 3D; diverging values worldwide; exit interviews| Clay Parker Jones
Organizational health essential for firm performance; Avinsa; the heat death of Google; team performance research; platform teams @ PepsiCo| Clay Parker Jones
Let me posit an important question: if your CEO or CFO asks you to use AI to improve productivity, what would you do? Would you use the “chainsaw” model of efficiency and lay off 10% of the employees? Or would you thoughtfully redesign jobs around AI? This week I talked with dozens of companies ... Read more» The post Job Redesign Around AI: Work Intelligence Tools Arrive appeared first on JOSH BERSIN.| JOSH BERSIN
How do we redesign our companies for productivity? It's not all about job cuts, but much more. Here are ten principles to help.| JOSH BERSIN
This development tool is designed to give change-agents inside organizations clarity into their path forward, help them define and deepen strengths, and maybe give us some shared language about what we do.| CPJ.FYI
Gen AI projects are turning into important, somewhat traditional, IT implementation projects with a new focus on data, security, and change.| JOSH BERSIN
The Organization Design SuperClass is the first-ever simulation experience designed to give you expert skills in org design.| JOSH BERSIN
Were these tech layoffs inevitable? Not necessarily. How about trying a more "systemic" approach to growth.| JOSH BERSIN
Why do companies over-hire? In this new world of talent shortages, it's time to rethink the whole idea of productivity.| JOSH BERSIN
The 4-day workweek has arrived. Learn how this leads to health & wellbeing; increased productivity & customer service; and greater profits.| JOSH BERSIN
A tool that helps managers and individual contributors design systems that get better performance out of dual-reporting roles.| Clay Parker Jones
In this interview, Dr. Andrey Ostrovksy, CEO of Concerted Care Group, discusses how technology transformed his organization into a thriving, impactful business focused on achieving its mission: ending the opioid epidemic in the United States.| Wavelength by Asana
A team or company mission statement should be audacious and achievable. Justin Rosenstein explains how to define your mission with that in mind.| Wavelength by Asana
Why Netflix's approach to complexity – going all the way back to 2001 – creates better results.| Clay Parker Jones
