Every incident goes through a series of stages before it’s resolved. It starts when an issue is reported, moves through diagnosis and resolution, and ends once the service is fully restored. That sequence is known as the Incident Management lifecycle.| Blog (English)
Are we prepared for a world where cyberattacks are fully automated? Where AI agents can identify vulnerabilities, write malicious code, and adapt their tactics in real time? This isn’t a scene from a science fiction movie but rather questions to ask yourself this Cybersecurity Awareness Month. The cybercrime industry, projected to cost the global economy nearly $15.6 trillion by 2029, is not just growing – it’s evolving at an unprecedented pace. | Jane Frankland
Incident severity levels are a key concept in Incident Management, helping IT teams classify and respond to issues based on their impact and urgency. In simple terms, they define how serious an incident is and how quickly it should be resolved.| Blog (English)
Incident Management is the process IT teams use to restore normal service operation as quickly as possible when something goes wrong, while minimizing the impact on the business. A well-run incident management process can save time, reduce repeated errors, and improve user satisfaction.| Blog (English)
If you’re a junior engineer at a software company, you might be required to be on call for the systems your team owns. Which means you’ll eventually be called upon to lead an incident response. And since incidents don’t care what your org chart looks like, fate may place you in charge of your seniors; … Continue reading Leading incidents when you’re junior| Dan Slimmon
Alert fatigue is a serious issue that affects numerous professions and can lead to neglecting critical events and delaying response times| DERDACK SIGNL4
