Providing consistent, high-quality CX in Fintech is now on equal footing to product or service quality. How are fintechs performing when it comes to customer service? And what opportunities are they missing to meet their customers’ expectations?| Netomi
What is the best help desk software in 2024? We review 13 service desk tools and help desk software for use cases and key features.| Netomi
Dive into the functions of auto and co-pilot modes in conversational AI on how this technology is making the work lives of agents more fulfilling and boosting customer satisfaction.| Netomi
Adopt best practices and mitigate the risks of costly failures of Conversational AI deployments with Netomi's feature in Forrester’s Take the “Crisis Approach” For Successful Chatbot Deployment report.| Netomi