As the 2025 back-to-school season kicks off, we take a look at the intersection of in-person and online interactions, and the secret ingredient that powers truly omnichannel customer experiences. School's in.| Akeneo
Explore how artificial intelligence is revolutionizing the way users find and interact with products online. From enhancing traditional search engines with machine learning and natural language processing to enabling visual and conversational search, this blog dives into the real-world impact of AI on product discovery. Learn how leading retailers are using AI to anticipate user intent, surface relevant results, and deliver seamless search experiences that keep customers engaged and coming back.| Akeneo
Here are the the top five digital transformation trends in retail for 2020, and how implementing them can positively impact your business| InContext Solutions
Search is evolving—and if your eCommerce strategy is still clinging to outdated SEO tactics, you're missing the AI-powered revolution that's transforming how customers discover products.| Akeneo
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including Tesco, Bloomreach, Instacart, Costco, Tastewise, M&S, Poundland, FreedomPay, Wonder, Walmart, JD Sports, and Believ.| Retail Technology Innovation Hub
Jamil Ghani is the Worldwide Vice President of Amazon Prime, leading product, technology, marketing, decision science, operations, and finance teams that build and operate the membership program for over 200 million members across 26 countries. He sits down with Natalie at the end of the Amazon Prime analyst event in Seattle to discuss the […]| NBK Retail
Global fashion designer Nadine Merabi shares her inspiring journey, from teaching herself how to sew by watching YouTube to becoming a successful fashion entrepreneur. She discusses the challenges and triumphs of building her eponymous brand, NADINE MERABI, emphasizing the importance of community, sustainability, and empowering women through fashion. Nadine shares the rationale for the brand’s […]| NBK Retail
Pacsun CEO Brieane Olson sits down with Natalie on the sidelines at the World Retail Congress. They discuss: Staying culturally relevant: how Pacsun transitioned from a “house of brands” in malls to a purpose-driven, culture-first youth brand. Are Gen Z and Gen Alpha actually brand loyal? What are the misconceptions of these digitally native generations? […]| NBK Retail
Andrew Xeni is the Founder/Chairman of Nobody’s Child and Soreto, and Founder/CEO of Fabacus. He joins Natalie for a video episode which can be watched on YouTube. Andrew discusses the evolution of Nobody’s Child, an M&S-backed fashion brand known for its commitment to affordability and sustainability. He shares insights on the brand’s transition from pure-play […]| NBK Retail
Andrew Busby joins Natalie live from the World Retail Congress to reflect on key takeaways from the event. They discuss why AI is only as good as the data you feed it and why Gen Z shoppers are loyal to trends and not brands, picking up on insights shared by Estee Lauder and Albert Heijn. […]| NBK Retail
Live from Amazon’s ‘Delivering the Future’ event in Dortmund, Germany, Natalie speaks to three Amazon execs about today’s announcements:| NBK Retail
Discover the fundamental aspects of Artificial intelligence (AI), including the inner workings, historical context, and implications for the retail sector.| Akeneo
Kelly Cook is the newly appointed CEO of David’s Bridal. She joins Natalie on the podcast to discuss how David’s Bridal is embarking on the biggest shift in its 75-year history, transitioning from a legacy bridal retailer to becoming a tech-powered retail, AI, and media powerhouse. 📺 This is a video episode and can be […]| NBK Retail
In my latest article for Forbes, I explore Marks & Spencer Chairman Archie Norman’s session at the Retail Technology Show, where Norman declared that grocery e-commerce is a “desert of profit.” He explained that although retailers around the world feel compelled to move into e-commerce, “nobody is really making true profit from food online.” “There’s […]| NBK Retail
Discover the meaning behind the customer feedback loop and how it helps businesses collect, act on, and close the loop on customer insights.| Akeneo
Uncover the limitations of traditional SEO and learn how smarter strategies, intent-based content, and PIM can drive better visibility and performance.| Akeneo
Discover the practical strategies required to help your business adapt quickly to global disruptions like tariffs, regulatory changes, and shifting demands.| Akeneo
Executive Summary: Prosper Insights & Analytics, in cooperation with the National Retail Federation (NRF), has been surveying consumers for over 20 years on their seasonal retail shopping plans. Easter ranks between the Super Bowl and Mother’s Day in popularity among American celebrations. Over the past nine years, there has been a slight decrease in the […]| Medill Spiegel Research Center
Returns are an integral part of the retail industry, significantly impacting customer loyalty, operational efficiency, and profitability. In 2024, the total value of returned goods reached approximately $890 billion, representing ~17% of all goods sold. Effectively managing returns is, therefore, essential for retailers aiming to thrive in 2025 and beyond. This article explores critical questions surrounding returns and provides actionable strategies for retailers.| Optoro
Executive Summary: Valentine’s Day has long been associated with romance, but recent trends suggest that its focus and participation are shifting. Fewer people celebrate with romantic partners; instead, more include family, friends, and even pets. Economic factors, shifting consumer behaviors, and other shifts reshape how Americans observe Valentine’s Day. Valentine’s Day celebration rates have decreased […]| Medill Spiegel Research Center
Unwrapping Holiday Shopping 2024 By Dr. Martin Block, Professor Emeritus, Northwestern University, Retail Analytics Council A recent survey provides insight into how prepared shoppers were by mid-December. Based on data from the 94.7% of people who shop for the holidays, the results reveal a mix of careful planning and last-minute scrambling. Here’s where consumers stood leading […]| Medill Spiegel Research Center
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including the BRC, Primark, Snappy Shopper, One Stop, RTS 2025, rediem, Shopify, Pets at Home, REWE Group, Mirakl, AS Watson, Currys, and Movopack.| Retail Technology Innovation Hub
Unlock key strategies to succeed on Amazon, from brand storytelling to data-driven optimization to creating social proof.| CommerceNext
Executive Summary: Halloween remains a key retail event in the United States, attracting millions of consumers and generating significant economic activity through costume purchases, decorations, and seasonal festivities, even amidst varying participation rates and broader economic fluctuations. In 2024, 72.4% of adults plan to celebrate Halloween. The most common Halloween activities include handing out candy, […]| Medill Spiegel Research Center
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including Mango, Asos, Asda, Amazon, PayPal, The Very Group, Just Eat, REWE Group, Zilch, Warehow, Decathlon, Trigo, and Flex.| Retail Technology Innovation Hub
Executive Summary: As the back-to-school and college shopping season unfolds, new survey data sheds light on consumer spending trends and behaviors for 2024. This year, spending continues to be a significant retail event, driven by both necessity and seasonal shopping patterns. • Average back-to-school spending is projected at $874 per family, while college spending averages […]| Medill Spiegel Research Center
Executive Summary: This article examines the impact of private labels and consumer brand preference on retail, utilizing data from Prosper Insights & Analytics across various product categories. The analysis spans from 2014 to 2024, providing insights into trends and shifts in consumer behavior. Private label shares vary across product categories, with categories like napkins and […]| Medill Spiegel Research Center
Executive Summary: The Fourth of July is the second most popular American holiday, following only Christmas. Key highlights include: 87.2% of respondents celebrate the Fourth of July, the same as 2023. Over 68% of respondents have noticed higher prices, particularly in beverages and food. Celebrators are more likely to be male, married, have children, and […]| Medill Spiegel Research Center
Executive Summary: Father’s Day, observed on Sunday, June 16, 2024, is the sixth most popular American holiday, surpassing Halloween but trailing behind the Super Bowl. While participation in Father’s Day celebrations has remained steady, spending is down, particularly on physical gifts. Demographic factors such as marital status, presence of children, and income strongly influence celebration […]| Medill Spiegel Research Center
Explore top eCommerce trends shaping the future: Discover how these trends can revolutionize your strategy and keep you ahead in the eCommerce game.| ContactPigeon | Blog
