Sam Brett is a Project Manager in APHA’s transformation programme, Delivering Sustainable Futures. In this blog, he reflects on his experience of improving how customers contact the organisation when they need help or advice. At the Animal and Plant Health …| Defra digital, data, technology and security
David Thomas, Delivery Group Lead for Environmental Quality, reflects on his experience developing new ways of working across digital delivery.| defradigital.blog.gov.uk
Product manager Lucy Stewart reflects on her experience of designing sustainable services, and identifies where product managers can influence how and where we consider environmental impact as we deliver digital products.| defradigital.blog.gov.uk
Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.| defradigital.blog.gov.uk
Suzy Robinson, Head of Delivery Management (interim), shares her experiences at Civil Service Live 2025 and what she's learned from attending Civil Service Live over the past few years.| Defra digital, data, technology and security
Lucy Hartley, Head of Service Strategy, Ownership and Performance, and Lisa Jeffery, Design Manager, reflect on the work being done to build a shared understanding of services within Defra’s Digital, Data, Technology and Security teams.| defradigital.blog.gov.uk
Helen Eden, Programme Delivery Manager for Flood at Defra, celebrates the success of our Flood Digital Team, who have been recognised for their innovative work in delivering crucial flood risk information to help protect communities across the UK and plan for the future.| defradigital.blog.gov.uk
David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …| defradigital.blog.gov.uk
In the second post of a two-part blog, content designers Natalie Smithson and Sandeep Dhaliwal report on the outputs of the recent hack day, led by Defra’s planet-centred design (PCD) team.| defradigital.blog.gov.uk
