AI isn’t coming—it’s already here, moving fast, breaking things, and forcing entire industries to rethink how they operate. It’s writing ad copy, running customer service chats, and predicting what people want to buy before they even know it themselves. It’s also making headlines for all the wrong reasons—deepfake scams, privacy violations, and biased algorithms that […] The post The Personalization Paradox: AI, Trust, and the Future of Retail appeared first on Retail Technology...| Retail Technology Insider
The idea of a “totally connected” shopping experience is now here. At The National Retail Federation’s annual conference in January – the largest retail trade show globally – technologies were unveiled that give retailers the tools needed to unify physical stores with their digital counterparts, says Neerav Shah, Vice President EMEA at commercetools. We sat […] The post The Future of Retail is Unified: Here’s Why appeared first on Retail Technology Insider.| Retail Technology Insider
The retail industry is transforming significantly, driven by the ever-increasing demand for personalised experiences, real-time decision-making, and operational efficiency. In an era where consumer preferences change rapidly and competition is fierce, data has emerged as the backbone of strategic re| Retail Technology Innovation Hub
In our latest webinar, we explored how retailers can meet customers wherever they shop, whether in-store, online, on social media or marketplaces. Experts shared how AI can transform the shopping journey by improving inventory management, creating seamless experiences and building customer loyalty through personalization. Attendees learned simple ways to give customers more control and use […]| CommerceNext