If your business or contact center accepts payments over the phone manually, it’s time to consider moving to automated IVR payments. But if you’re like many, you probably assume the process will be complicated and possibly expensive. But in reality, it’s tougher to maintain PCI DSS compliance while manually accepting payments. And with pay-as-you-go pricing, […]| IVR Technology Group
Companies who integrate IVR payments by phone into their bill-pay options will often see a 10 to 15 percent increase in revenue collected. That may seem like a rather bold statement. After all, you’re probably not the type of consumer who would pay a bill over the phone. Yet, there are still many reasons people […]| IVR Technology Group
Automated payments by phone is a core capability of the Compass Automation Platform and one of its most popular use-cases. To help you understand how we help you deliver frictionless payments by phone to your customers, we've put together a step-by-step explanation in this blog post.| IVR Technology Group
Allowing your customers to pay their bills through a quick and easy text message is the ultimate convenience and customer experience. With saved payment information and integration between your gateway and our Compass Automation Platform, making a payment by text takes less than a minute.| www.ivrtechgroup.com