The technology the Government buys and uses affects all of us. Much of our attention at the moment is on the development and deployment of a ‘contact tracing’ app to control the pandemic, as well as the increased use of facial recognition technology on our high streets. But there are also items like Cloud storage […]| doteveryone
Richard Pope, part of the founding team at the UK Government Digital Service, worked with Doteveryone to build a prototype Online Resolution Service. Here he explains what we did and how the service aims to help users to report harm they may have experienced online, review their rights, and find out the next steps they […]| doteveryone
For our Better Redress project we’ve looked at what the public needs when things go wrong online and prototyped the Online Resolution Service. It’s a clear and easily accessible place where individuals can seek redress for online harms they may have experienced – from phishing to online abuse to cyberbullying – in the form of complaints, compensation, and remedies. It aims to help right the power imbalance between tech companies and individuals by empowering people to hold them to acc...| doteveryone