Eh, some products make things so ridiculously easy. But others make you feel that you want to throw your laptop out the window, right? The problem is that, in most cases, you, the founder, have no idea which one you’re building. To you it all makes sense. UI is dead clear. The product is perfect. [...] Read More... The post In-app CES Surveys: Setup and Best Practices appeared first on Refiner Blog.| Refiner Blog
The Customer Effort Score (CES) tracks how much effort your customers exert when interacting with your company and is a reliable indicator of repurchases.| Surveypal
Improving the Customer Effort Score (CES) is essential in SaaS. Discover why businesses can’t overlook this key performance metric.| Customer Happiness Blog
Discover the best ways to improve CES scores. Learn how to reduce customer effort and boost your customer effort score.| Refiner Blog
Discover how to create and run a customer survey. Learn how to set up a customer survey to collect the most valuable insights.| Refiner Blog