Shadow Buyers: How to Reach ‘Invisible’ Purchasers - Retail TouchPoints
Meet the shadow buyers: decision makers who research and influence purchasing decisions without leaving obvious signals of interest.| Retail TouchPoints
The Global Insurance Strategic Advisor says insurers must balance innovation with accountability to ensure AI serves people as well as performance.| Insurance Innovation Reporter
The implementation aims to streamline operations and enhance client service for marine insurance.| Insurance Innovation Reporter
Tecovas, the Austin, Texas-based Western wear apparel and cowboy boot retailer, will deploy AI-powered allocation and replenishment solutions across its 30+ stores, following a pilot that increased both in-stock rates and weeks of supply. The solution, from Invent.ai, also helped boost sales for newly launched products by 20% by placing these items where customers most […]| Retail TouchPoints
Urban Outfitters will open three stores in a new format designed to appeal to Gen Z shoppers by the end of 2025, with an additional seven stores planned for 2026. The first store featuring the brighter, more modern design debuted in Houston, followed by the opening of the Glendale, Calif. location. In December the retailer […]| Retail TouchPoints
Sustainability is becoming a global pressure across industries — an issue we must tackle head-on if we’re to protect the future of this planet. To put the scale of this issue into context, business activities in the EU generate an approximate 166 million tonnes of waste a year. These staggering numbers underscore the urgent need […]| Retail TouchPoints
The 2025 holiday season is shaping up to be driven by AI-driven discovery, economic caution and performance-obsessed marketing, and retailers are facing a simple choice: compete on price or convert through influence. But what if they had a strategy that doesn’t just sell products, but builds trust, urgency and conversion in one seamless motion? The […]| Retail TouchPoints
Small- and medium-sized businesses (SMBs) face a shortage that no supply chain can restock: the time spent performing administrative and operational tasks that, while vital, do little to enhance the customer or associate experience. A recent survey of 500 small business leaders by Walmart Business, the retailer’s omnichannel division for businesses and nonprofits, found that […]| Retail TouchPoints
Meet the shadow buyers: decision makers who research and influence purchasing decisions without leaving obvious signals of interest.| Retail TouchPoints
Anthony R. O’Donnell| Insurance Innovation Reporter
The Ohio-based insurer is using Akur8’s machine learning platform to accelerate model development and enhance actuarial transparency.| Insurance Innovation Reporter
Anthony R. O’Donnell| Insurance Innovation Reporter
Anthony R. O’Donnell| Insurance Innovation Reporter
Anthony R. O’Donnell| Insurance Innovation Reporter
Microsoft Fabric Governance: Building a Unified Data and Analytics Framework Microsoft Fabric unifies every layer of your analytics ecosystem, from ingestion to visualization. Strong governance ensures your data stays trustworthy, secure, and consistent across this end-to-end platform. Governance in the Fabric Era As organizations adopt [...] The post Microsoft Fabric Governance: Building a Unified Data and Analytics Framework appeared first on Smartbridge.| Smartbridge
Power BI Governance in Microsoft Fabric Ensure a Successful Power BI Deployment In Fabric, Power BI remains the front door to insights. Strong report governance helps your teams manage content growth, improve performance, and maintain trust in every dashboard. Companies across all industries understand they [...] The post Power BI Governance appeared first on Smartbridge.| Smartbridge
Power BI - An Optimal Self-Service BI Tool A modern self-service business intelligence approach means providing transparency and access to information, not only for management but also for business users. Power BI as a self-service BI tool can give your organization the capabilities it needs to empower your employees to [...] The post Power BI – An Optimal Self-Service BI Tool appeared first on Smartbridge.| Smartbridge
Before you dive too deep into a Power BI deployment, there are some Power BI best practices you should consider following. The post Power BI Best Practices appeared first on Smartbridge.| Smartbridge
GenAI to Support Accurate Regulatory Affairs in MedTech Smartbridge Use Case Collection Life Sciences / Healthcare Apply GenAI in MedTech Regulatory Affairs with human-in-the-loop oversight for core tasks. Smartbridge’s solution provides the right technical, business, and regulatory competencies with an [...] The post Use Case: GenAI to Support Accurate Regulatory Affairs in MedTech appeared first on Smartbridge.| Smartbridge
We need to start by speaking in business terms. Words like customer satisfaction, revenue, risk, and retention are the language of the C-Suite that we best adopt as our own. The post Hot Mic, High Stakes: Securing C-Suite Influence Live from Orlando appeared first on Learning Guild.| Learning Guild
RFID tag technology has traditionally faced operational challenges in cold, moist environments such as meat cases, but Walmart is attempting to overcome those challenges by deploying new RFID-enabled labels from materials identification technology provider Avery Dennison. Use of the readable tags in the meat, bakery and deli departments will help associates track inventory faster and […]| Retail TouchPoints
For many years, ecommerce companies prioritized advertising on the web because it provided significant control over ad targeting, and it was relatively easy to place ads alongside content likely to attract their target audience. Meanwhile, mobile apps have historically had some problems. High ad exchange rates (around 20%) and higher funnel goals — around cost […]| Retail TouchPoints
New consumer research from AlixPartners reveals that despite rising inflation and concerns about the impact of tariffs, price alone is no longer the primary driver of consumer purchase decisions in the fashion and beauty sectors. Rather, the 2025 Consumer Sentiment Index report, Fashion: In Flux, reveals that a combination of value, authenticity and strong brand […]| Retail TouchPoints
Beginning early next year, Morrisons will roll out 10.8 million smart electronic shelf labels (ESLs) across its 497 stores, eliminating traditional paper labels and automating the repetitive manual tasks of repricing and relabeling products. The technology from VusionGroup will be integrated with Morrisons’ digital shelf-edge cameras to help efficiently guide associates to product gaps, speeding […]| Retail TouchPoints
In-person retail events are becoming more important than ever — and they’re more than just a way to hand out samples or drive short-term sales. As shoppers seek out in-person connections, don’t miss the moment to make your brand matter. When done right, these retail events, or “retailtainment” events, can create meaningful shopper touch points, […]| Retail TouchPoints
‘Tis the season for seasonal pop-ups: As Halloween-themed retailers race toward Oct. 31, Christmas shops already are stocking up on decorations, trees, gifts and elves on shelves. And considering that they’re only operational for a few months, these retail operations have an outsized impact. Clare Rose, head of specialty leasing at mall operator PREIT, which […]| Retail TouchPoints
The future of shopping is supposed to look like this: you tell your AI agent — whether powered by ChatGPT or Perplexity — that you need batteries, a new desk chair and maybe a vacation. Minutes later, the items are purchased, the trip is booked, and all you had to do was…nothing. This vision — […]| Retail TouchPoints
Wayfair has launched My Projects, an integrated project management tool available exclusively to Wayfair Professional members. As part of the Professional ecosystem, the tool is designed to allow pros to create projects and source products directly from the Wayfair catalog, as well as assigning tasks, setting deadlines and tracking progress through status updates and dashboards. […]| Retail TouchPoints
Bombas, known both for its comfy socks and undergarments as well as its social conscience, isn’t exactly a stranger to brick-and-mortar; its products have been available for several years at retailers including Dick’s Sporting Goods, Nordstrom and Scheels. But while direct-to-consumer (DTC) will remain the brand’s primary sales channel, it’s now taking some major steps […]| Retail TouchPoints
Per-consumer spending for the holiday season will average $890.49, down 1.3% from the 2024 record high of $901.99. That’s according to the National Retail Federation (NRF)’s annual consumer survey, conducted by Prosper Insights & Analytics. Shoppers remain concerned about the impact of President Trump’s tariffs on their holiday budgets: 85% are anticipating that they will […]| Retail TouchPoints
Value retailer Dollar Tree has partnered with Legion Technologies to launch its first-ever workforce management solution, covering employees at its 9,000 stores and 18 distribution centers across North America. With the Legion mobile app, associates can request schedule changes, swap shifts, communicate with managers and access performance rewards and feedback via a single user interface. […]| Retail TouchPoints
Nearly 95% of consumers check online reviews before purchasing a product or service. They provide a valuable signal of trust for buyers based on other people’s firsthand experiences, and sellers rely on them to boost their reputations and sales in the crowded online marketplace. However, a new trend threatens to undermine this. Fake reviews generated […]| Retail TouchPoints
The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to the 2025 Retail Returns Landscape report created in partnership with Happy Returns, a UPS company. This represents a slight decrease from the 2024 return rate of 16.9% and $890 billion in sales of products that were eventually […]| Retail TouchPoints
The divide between brand and performance marketing is costing retailers revenue. Against today’s collapsed marketing funnel, the old playbook of awareness first, conversion later no longer applies. Shoppers move fast and unpredictably. They discover a product on TikTok, research reviews on Google, see a retargeted ad days later and still abandon their cart. Customers don’t […]| Retail TouchPoints
[Update as of Oct. 14, 2025] Ecommerce customers of Salesforce — which include many large retail conglomerates such as L’Oréal Group, Pandora and Saks — will now be able to join Shopify and Etsy merchants in selling directly to customers within ChatGPT conversations. (Walmart also announced that it will integrating later this fall.) Salesforce has expanded […]| Retail TouchPoints
Every holiday season, we hear the buzz of internal celebrations, “Company XYZ Celebrates Record Black Friday!” Carts are full, conversion rates are up and execs breathe sighs of relief. But when the dust settles, the numbers tell a different story: Q4 profit was down YoY, margins plummeted and Q1 sales have started off soft. What […]| Retail TouchPoints
Retailers have endured something of a rollercoaster ride over the last few years, but the good news is that, even as continuing price rises eat into available spending power, consumer spending remains robust. The question now is: how can retailers make the most of consumer resilience? According to the Lloyds Bank Business Barometer, released in […]| Retail TouchPoints
Edible Brands operates both corporate-owned and franchised Edible Arrangements stores, but these brick-and-mortar locations have a few key differences from other kinds of specialty retail. In fact, they’re closer in form to takeout-heavy fast casual restaurants — which Edible Brands also operates, in the form of the Rōti chain of build-your-own-meal-style restaurants (think Chipotle with […]| Retail TouchPoints
Retail CIOs are no strangers to volatility. From pandemic-induced digital acceleration to supply chain disruptions and shifting consumer habits, the last few years have reshaped IT priorities. Now, in 2025, economic pressures — ranging from inflation and cautious consumer spending to margin compression — are forcing retailers to once again reevaluate their IT investments. For […]| Retail TouchPoints
Gap Inc. has launched a social media advocacy platform that will serve as a centralized hub for creators to engage across the Old Navy, Gap, Banana Republic and Athleta brands, providing them with access to new releases, product seeding and exclusive promotions as well as content collaboration opportunities. Creators also will gain the ability to […]| Retail TouchPoints
The rent-to-own retail sector puts a new spin on the classic “need vs. want” consumer equation. It’s designed for consumers who don’t have the financial resources to immediately pay for big-ticket purchases (and who don’t want to pay the interest that can accrue with buy now, pay later services or credit cards), but who are […]| Retail TouchPoints
When autonomous shopping agents start making product decisions on behalf of consumers at scale, the retail world will change forever. Retailers already are experimenting with AI-powered product recommendations, dynamic promotions and personalization. But in this new era of agentic commerce, when AI agents research, compare and complete purchases for people — autonomously — one critical […]| Retail TouchPoints
Amazon will deploy Amazon Pharmacy Kiosks in select One Medical offices across the greater Los Angeles area beginning in December, giving patients access to their prescriptions within minutes of their medical appointments. Powered by the retailer’s logistics expertise and technology, each kiosk will be stocked with a curated inventory of medications based on each office’s […]| Retail TouchPoints
A new Instacart integration with TikTok will enable select CPG advertisers to tap into the grocery services platform’s first-party retail media data, helping these advertisers enhance campaign targeting, drive purchases and measure performance — all within the TikTok Ads Manager tool. Soon, advertisers will be able to enhance shoppable ad formats via TikTok’s Smart+ campaigns, […]| Retail TouchPoints
This spring, American Eagle Outfitters announced a $75 million inventory write-down and withdrew its fiscal guidance for 2025, citing macroeconomic uncertainty and operational challenges. The retail landscape is becoming more and more complex and is putting inventory precision under the spotlight. More than ever, inventory management has become not just an operational necessity but a […]| Retail TouchPoints
Ingka Investments, the investment firm of Ikea parent company Ingka Group, has acquired U.S.-based logistics tech company Locus. The purchase will provide Ikea with an AI-powered logistics management platform featuring advanced route customization, real-time tracking and smarter uses of vehicles and resources. Integrating these capabilities will help Ingka Group enhance supply chain processes such as […]| Retail TouchPoints
Like its summer predecessor, the fall version of Prime Day — Prime Big Deals Days, taking place Oct. 7-8 — has become a major sales opportunity for more than just Amazon. Multiple competitors, including giants such as Walmart, Target and Best Buy, run their own deal days the same week as they seek to take […]| Retail TouchPoints
For many retailers, international orders are shifting from side business to core revenue, but along with increased opportunity comes hidden payment costs.| Retail TouchPoints
Tracking ad clicks or seeing sales come in are common ways to measure marketing success. However, there are other key performance indicators (KPIs) that can give you a deeper understanding of your results and help...| Adtaxi
Regional differences in payroll efficiency are becoming more pronounced, not less. Automation, integration and a changing global economy are causing differences in performance. Explore the latest trends by region.| Cloudpay
Advances in AI and smart technologies are equipping utilities to reduce outages, boost affordability, and drive satisfaction—using automation, analytics, and other data-driven approaches. Connect to hear real-world success stories.| Smart Energy International
Discover how Funnel partnered with the CMO Alliance to inspire data-driven marketing, spark discussions on marketing measurement, and connect with senior decision-makers worldwide.| CMO Alliance
A new study by Schneider Electric has found that 98% of businesses operate with electrical safety risks and 79% are currently operating with obsolete equipment.| News | Smart Energy International
The National Energy and Environmental Data Specification (NEEDS) project aims to provide a standardised approach to digitising of energy and environmental masterplanning in GB.| News | Smart Energy International
The DLMS UA has released its Water Smart Meter Generic Companion Profile (GCP) on secure and interoperable data exchange across water smart devices and systems.| News | Smart Energy International
Learn how Smartbridge helped an energy firm assess and revamp their current state IT with a digital strategy roadmap.| Smartbridge
The BeFlexible project demonstrates scalable, interoperable flexibility solutions for grid congestion management.| Enlit World
The EU-funded THUNDER project is developing innovative solutions for waste heat recovery from data centres using thermochemical storage technologies and high efficiency heat pumps. The post THUNDER: Advancing waste heat recovery from data centres appeared first on Enlit World.| Regions | Enlit World
Nothing derails the momentum of a great product or service faster than a confusing website. If navigating your site feels like a chore, it’s nearly impossible| Adtaxi
AI is rapidly emerging as a transformative force – empowering the workforce, streamlining operations and accelerating scientific discovery at a pace not seen in decades.| Industry insights | Smart Energy International
Emirates District Cooling Company (Emicool), a leading provider of district cooling services in the UAE, has enhanced front and back-office operations with Oracle Fusion and Customer Cloud Service.| Industry insights | Smart Energy International
Huawei has unveiled its three-step ‘ACT’ (Assess, Calibrate and Transform) pathway as a new approach to intelligent transformation in energy and other industrial sectors.| Industry insights | Smart Energy International
The digital twin solutions developed in the context of the Iberian demonstrator of the Horizon Europe project, TwinEU, are providing system operators real-time tools to predict, prevent and stabilise the grid when it matters most, offering new ways to secure supply and strengthen system stability. The post Smarter grids, safer supply: Digital twins in the Iberian Peninsula appeared first on Enlit World.| Digitalisation | Enlit World
Across Europe, rural communities are facing the dual challenge of increasing agricultural productivity while reducing energy consumption and carbon emissions. The ECOLOOP project, funded by Horizon Europe and coordinated by ETRA I+D, is tackling this challenge head-on. The post From data to decisions: ECOLOOP powers smart farming with renewable energy appeared first on Enlit World.| Digitalisation | Enlit World
The INDEPENDENT project is developing an interoperable software platform for energy flexibility services in buildings and industry.| Enlit World
Electricity traders, aggregators, researchers and other interested parties can now dive into the 35 Danish local grid companies' consumption and production data.| Europe & UK | Smart Energy International
According to Technosylva, results are delivered in seconds providing utilities and fire agencies precious lead time to protect infrastructure and lives.| Industry Sectors | Smart Energy International
A coalition of 13 European business associations and NGOs has warned that the EU risks higher costs, wasted renewables and blackout risks unless member states urgently activate demand side flexibility.| Industry Sectors | Smart Energy International
Why Your Web Analytics Are Broken (and How to Fix Them)| Littledata Blog
There is no excerpt because this is a protected post.| Regional News | Smart Energy International
How do the world’s two biggest economies differ when it comes to payroll? Get the latest facts and figures from the US and China here.| CloudPay
Global payroll is moving beyond 99.9% accuracy and traditional metrics fail in automated payroll. Discover why CloudPay evolved its global payroll KPIs in real-time to reflect automation's impact.| CloudPay
Our latest global report into payroll efficiency performance shows that balancing automation and payroll teams is critical. Explore the key insights.| CloudPay
Midsize business expansion checklist: Is your payroll department ready for international growth? Key takeaways Midsize business expansion checklist: Is your payroll department ready for international growth? Key takeaways It’s easy to view payroll as “hire them, pay them”. But for midsize businesses pursuing global expansion, every country has different tax| CloudPay
As the demand for electric vehicles (EVs) grows, so too does the need for a large scale accessible charging infrastructure. The post New project spotlight: Advancing emobility with NEVERFLAT, ePowerMove and FLEXMCS appeared first on Enlit World.| Regions | Enlit World
The ELEXIA project is demonstrating digitised energy system integration across sectors enhancing flexibility and resilience towards an efficient, sustainable, cost-optimised, affordable, secure and stable energy supply. The post Enhancing energy management and planning through interoperability appeared first on Enlit World.| Regions | Enlit World
In an exclusive interview Fred Royan, VP Sustainability and Circular Economy at SWAN, talks smarter water management in an era of increasing water scarcity. The post Making the water sector smarter appeared first on Enlit World.| Regions | Enlit World
BEGONIA, an EU-funded project under the CEF Digital programme, is helping shape Europe’s green and digital future. The post BEGONIA: Enabling cross-border digital platforms for a smarter greener Europe appeared first on Enlit World.| Regions | Enlit World
Nodal Asset Management (NAM) is a comprehensive edge-to-cloud solution for monitoring, control and advanced analytics that turns heterogeneous data into shared, actionable knowledge.| Industry insights | Smart Energy International
| Harte Hanks
Europe needs a 'grid deal' as a coordinated effort to make the distribution grid flexible, data-driven and dynamic in order to deliver the Green Deal.| Industry insights | Smart Energy International
Digital skills are crucial in Europe's energy sector and upskilling is a matter of urgency and importance - new report from ETIP SNET.| Enlit World
Understand why legacy multiplexers should be replaced with IP/MPLS-based networks to future-proof utility grid modernisation efforts.| Industry insights | Smart Energy International
As electricity networks evolve to integrate renewable sources, distributed generation and advanced automation, the need for standardised, secure and interoperable communication between devices has become critical. The digitalisation of substations is a cornerstone in the ongoing transformation of energy systems. In this context, the IEC 61850 standard has emerged as the global reference for enabling| Industry insights | Smart Energy International
The soaring energy demand of data centres is necessitating tailored solutions to solve current and future grid connection and power supply challenges.| Industry insights | Smart Energy International
Pulsar and Analog Devices have co-created the GRIDx smart meter to support universal energy access, particularly in sub-Saharan Africa.| Industry insights | Smart Energy International
As the grid becomes more complex automation and visualisation are key - InterSCADA and ESTELAR are leading the way.| Enlit World
From blackouts during heatwaves to surging air conditioning demand that grids can’t support, energy systems stress is now a daily reality in Europe and demanding smarter planning, writes Taco Engelaar, SVP and Managing Director, Europe at Neara.| Europe & UK | Smart Energy International
Toronto-based Diversio launches Optimo, combining AI and behavioural science to help managers reduce turnover 60% and boost effectiveness by 40%.| Diversio
As part of the SiC4GRID project, digital models have been developed for dual active bridge converters in MV solar and wind systems.| Enlit World
Food and beverage brands already know the value of reaching grocery shoppers digitally. Grocery ecommerce is transforming the entire shopper journey.| Retail TouchPoints
Connected vehicle technology, such as V2V, V2I and V2X, will enable fleets to transform the ways they operate.| Verizon Connect
The planned roadmap for digitalisation and AI in Europe's energy sector is open for consultation and input on a ‘call for evidence’.| Smart Energy International
The planned roadmap for digitalisation and AI in Europe's energy sector is open for consultation and input on a ‘call for evidence’.| Enlit World
Many consumers are still spending more on the things that matter to them — health and wellness, quality of goods or something that brings them joy.| Retail TouchPoints
Discover how culture measurement prevents 20% of regrettable turnover. Performance framework reduces retention costs. Book demo today.| Diversio
Bloomberg's City Data Alliance now includes 80 cities from 12 countries.| StateScoop
The Climate Neutral Data Centre Pact has cautioned against rushed implementation of minimum performance standards for Europe data centres.| Enlit World
ODEON is deploying an innovative cloud edge data and intelligence service platform that extends decision-making to the edge of the network.| Enlit World
