Please find pricing labels that stick well enough to do their job, and the customer can get off without too much work. Thanks! P.S. In an unrelated matter, Grammarly suggested rewriting that second sentence this way: Please find pricing labels that adhere well enough to perform their intended function, yet can be easily removed by […]| Doc Searls Weblog
We know more than we can tell. That was how Michael Polanyi distinguished between tacit and explicit knowing. We may know tacitly how we form speech, ride a bike, or sense when to shake hands with someone, or hug them. But we can’t explain all the signals and mechanisms involved. Not exactly. In the natural […]| Doc Searls Weblog
Customer Commons was designed to be for personal privacy terms what Creative Commons is for personal copyright licenses. So far we have one privacy term here, called NoStalking. It’s an agreement a person chooses when they want another party not to track them away from their site or service, but still allows ads to be […]| Customer Commons
Let me state the problem plainly: in order to provide better service, it helps to know more about your customer, so that you can more effectively anticipate and meet her needs. But, pray tell, how do you learn about or solicit such information over the course of your first interaction? Moreover, how do you go … Continue reading "Portable Profiles & Preferences on the Citizen-Centric Web"| Factory Joe