When leaders have misconceptions of what empathy entails, they don’t know how to practice it—or they practice it badly. Many don’t bother to intentionally lead with empathy at all, and the stakes are high for those who don’t: low morale, poor retention, and burnout among employees, and failure to connect, inability to gather information, or being perceived as inaccessible for leaders. Empathy is a requisite to mobilize, connect with, and engage others. To better lead with this non-neg...| Harvard Business Review
Discover 5 powerful ways to have effective communication in your relationship. Uncover strategies from relationship experts to foster understanding, promote openness, and strengthen your connection.| The Gottman Institute
How can leaders build trust with their team? Follow these twelve communication strategies to help build trust.| Interact Studio
When you incorporate C2MPE into your sales discovery, you will realize 6 immediate benefits, not the least of which is a higher win rate.| Kurlan & Associates
Active listening requires mastering many skills, including reading body language and tone of voice, maintaining your attention, and being aware of and controlling your emotional response. In this article, the author explains what active listening is and how to improve this essential communication skill.| Harvard Business Review
Concise speaking is a frequent challenge we see with clients and students. Here are the benefits of speaking concisely and how to become more concise.| Cool Communicator
