By Danielle Lottridge, User Experience Researcher Usability testing is a method for evaluating the ease-of-use of a product or feature by testing with with people, or “users” of a system. The goal of usability testing is to observe behavior during task flows, observe whether and how users complete flows, and note any conceptual misunderstandings that occur. Participants’ reactions are important for other methods such as surveys and concept testing however in usability testing we care wh...| Yahoo Accessibility
By Frank Bentley, Senior Principal User Researcher Often a design or product team will have a question in the course of their work where an immediate answer is needed in order to proceed. Perhaps they want to know if it’s worth it to support a feature given people’s current behaviors. Or perhaps they want to test some different icons for intelligibility. Ideally, they’d have answers in a few hours so that they could continue their work. Larger product teams might have multiple questions...| Yahoo Accessibility
By Mike Shebanek, Senior Director of Accessibility Starting today, you’ll notice some significant changes to our blog, both in design and in content, that better reflect who we are and what we do. I’d like to to tell you why we’re making these changes and what you can look forward to as you follow our blog. One of the things that makes Yahoo’s approach to accessibility unique is that its Accessibility Team and its User Experience Research Team are integrated. That may sound like an ob...| Yahoo Accessibility