Learn ecommerce return optimization strategies to cut costs, prevent fraud, and enhance customer loyalty in 2025. Read more!| Signifyd
Returns are an integral part of the retail industry, significantly impacting customer loyalty, operational efficiency, and profitability. In 2024, the total value of returned goods reached approximately $890 billion, representing ~17% of all goods sold. Effectively managing returns is, therefore, essential for retailers aiming to thrive in 2025 and beyond. This article explores critical questions surrounding returns and provides actionable strategies for retailers.| Optoro
Returns are a big part of shopping, especially as online sales keep growing. How retailers handle the first step—return initiation—can make or break the customer experience. In this article, we’ll explore UX best practices and strategies for creating a seamless customer return experience (CRX) and driving return portal adoption, including insights from our Design Team’s latest retailer experience audit.| Optoro
The need for sustainable practices in retail has never been more urgent. And shoppers agree. In fact, 63% of consumers actively seek out brands that have sustainability efforts putting increasing pressure on retailers to adopt a “circular” mindset.| Optoro
2023 was a year of strong growth and high impact for Optoro. Explore how we made a difference for our customers, communities, and the planet.| Optoro
Learn why using your warehouse management system (WMS) to manage returns may not be the most effective, and how to avoid losses with a returns management system (RMS).| Optoro