Today, the integration of technology into healthcare, specifically through the Internet of Things (IoT), is transforming the way we approach patient care. IoT in healthcare is a revolutionary shift that’s enhancing patient outcomes, streamlining hospital operations, and reducing costs. Let’s look at the technologies behind it, solutions currently available, and the benefits for both healthcare […]| Cisco Spaces
Artificial intelligence isn’t just a buzzword in dentistry anymore—it’s here, it’s practical, and it’s changing the way modern practices operate. In this| DentalScapes
Patient registration is more than just a formality at the front desk—it’s a foundational step in the revenue cycle. From capturing insurance details to verifying eligibility, every piece of information collected at registration has a direct impact on operational efficiency and financial performance. When done accurately, registration supports clean claims, reduces denials, and helps patients […] The post Why accurate patient registration matters (and how to get it right) appeared first ...| Phreesia
From managing packed schedules to fielding endless phone calls and handling check-ins, front-office staff are juggling more than ever. Administrative tasks keep piling up, but patients still expect a smooth, efficient check-in experience. It’s no surprise that healthcare organizations are looking for better ways to support their teams. That’s where digital intake comes in and […] The post Make intake work smarter: 4 front-office fixes you need now appeared first on Phreesia.| Phreesia
Digital tools have reshaped healthcare—but for many patients, the first connection is still a phone call. Whether it’s to book an appointment, ask about a bill or check on a prescription, that call is more than just a task. It’s a high-value interaction that shapes patient experience, loyalty and revenue—often in seconds. Inbound calls aren’t […] The post You had me at hello: Fixing the first touchpoint in healthcare appeared first on Phreesia.| Phreesia
You’re committed to delivering great care—let’s make it unforgettable. Your team works hard every day to do what’s best for your patients, but for healthcare organizations, delivering excellent outcomes isn’t always enough. Patients expect more—they want a seamless, thoughtful experience at every step of their journey. That’s where the difference between “good” and “exceptional” really […] The post The Michelin Star mindset: Why settle for good when you can be great?...| Phreesia
It’s Monday morning. Patients are lining up, your phone hasn’t stopped ringing and there’s a growing pile of paper forms waiting to be scanned. For healthcare organizations, the patient intake process is often a bottleneck that creates daily frustration. Registration is one of the most time-consuming and error-prone parts of the care process. Whether you’re […] The post Patient intake 101: How to save time, increase cash flow and improve workflows appeared first on Phreesia.| Phreesia
By Alexandra Rodriguez, Director of Patient Experience, RWJBarnabas Health System As healthcare rapidly evolves, technology has become vital for improving The post Leveraging Technology to Enhance Patient Experience and Clinical Outcomes appeared first on HealthTech Magazines.| HealthTech Magazines
The digital landscape is evolving faster than a toddler's mood during their first dental visit. With artificial intelligence (AI) reshaping how parents search for pediatric dentists, your SEO strategy needs to adapt — or risk being left behind like a forgotten pacifier.| DentalScapes
Discover how healthcare leaders are building AI-ready operations, elevating patient experience, and transforming contact centers into care delivery hubs.| CH Consulting Group
We asked experts to share their predictions for the top technology innovations that will shape occupational health in the second half of 2025.| Future Healthcare Today
Dark fiber and NaaS enable AI-driven insights at the healthcare network edge, ensuring secure connections.| Future Healthcare Today
(2 min. read)| Innovation District
Christa Heibel and Michael Lamm expose what’s holding healthcare back from patient scheduling gaps to AI missteps and what leaders can do to fix it.| CH Consulting Group
Dark fiber and flexible NaaS connectivity solutions are powering healthcare AI at the network edge. | Government Technology Insider
In this episode, we dive into the pivotal role of customer experience (CX) in transforming federal digital health services.| Future Healthcare Today
Implement Parlance Voice AI, a common sense solution to improve the phone experience in healthcare .| Parlance
According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.| Parlance
Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.| Parlance
Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.| Parlance
Federal agencies, like CMS, are focusing on elevating patient experience as they implement new CX policies and procedures.| Future Healthcare Today
Short-code, automated text messages may seem harmless, but the reality is they may be creating communication barriers in healthcare, hindering...| Artera
In this episode, we unpack a quiet revenue killer—and the simple solution that could change everything, patient financing.| BillFlash
In this episode, discover 8 smart billing solutions that help practices get paid faster—without overwhelming staff or patients.| BillFlash
In this episode, discover how pre-visit billing is transforming revenue cycles for healthcare and dental practices.| BillFlash
Learn how healthcare cost transparency fosters patient retention and boosts revenue with solutions like Artera Intake & Payments. Improve...| Artera
While a system-wide approach will be critical in addressing the maternal care crisis, patient communication can help to close such large gaps in maternal care.| Artera
Recently, our colleagues at Government Technology Insider published on the importance of supporting service personnel and veterans by facilitating access to high quality healthcare.| Future Healthcare Today
Lion dancers leaped and bobbed their heads at Lucile Packard Children’s Hospital Stanford's annual Lunar New Year celebration, ringing in the Year of the Snake.| Healthier, Happy Lives Blog
From a cancer patient: “I had to change insurance in the middle of my eight-month treatment plan. Now I’m waiting to see if my oncologist and current chemotherapy drugs are covered. If they aren’t, I don’t know what I’m going to do. The approval and appeal process are overwhelming.” From an OB-GYN: “I had a... Read more »| Walker
Regardless of how patient empowerment unfolds, it has a similar result across the board: improved health outcomes.| Artera
Here are nine ways to go beyond basic texting to deliver better conversations and therefore, improve the patient experience and outcomes...| Artera
One major challenge facing all physician practices is patient scheduling. Regardless of the skill level, state-of-the-art equipment, and treatments available at the physician practice, patients cannot be adequately cared for without first gaining access to the care they need. Patient Read More| MedicalGPS Healthcare Industry Blog
Proper attention paid to the patient’s telephone experience and telephone intake can have a huge, favorable impact on your practice. By exploring why messages occur, you can proactively work toward reducing message volume. This understanding will also help your care Read More| MedicalGPS Healthcare Industry Blog
We’ve all heard the timeless adage: “You’ll never get a second chance to make a great first impression.“ In healthcare, this is true perhaps more than in any other environment. Experts say it takes on average only 7 seconds for Read More| MedicalGPS Healthcare Industry Blog
Fostering Five-Star Customer Service – Attitude Makes the Difference Whether you’re maintaining open/positive body language, addressing the patient by name, or taking an interest in the details of the patients’ personal life, all of that adds up to treating the Read More| MedicalGPS Healthcare Industry Blog
Any debate about the importance of care team receptionists is sure to be a short one. Unfortunately, there is a tendency to diminish or even overlook the receptionist’s role. You won’t find any of that here. Instead of Receptionist, a Read More| MedicalGPS Healthcare Industry Blog
Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. If you have not been Read More| MedicalGPS Healthcare Industry Blog
Improving Access and Outcomes Using Success, Effort, Emotion, and Trust Metrics A nurse enters a hospital room for a routine blood draw. She greets the patient, explains why she is there, and begins the task. Once finished, she asks if there is anything else she can do and swiftly exits. From the provider’s perspective, the... Read more »| Walker
Patient experience is not just an opportunity, but a key priority, in today’s competitive healthcare environment. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list. The post 21 Tips for How to Improve the Patient Experience appeared first on Walker.| Walker
Patient experience matters—to people’s lives and the performance of healthcare providers. Organizations focusing on and investing in patient-centered care stand to improve both. The post The Ultimate Guide to Understanding What Patient Experience Is and Why It’s Important appeared first on Walker.| Walker
While many National Health Service (NHS) reform plans over the years have rightly focused on the potential for a technological| Future Healthcare Today
October marks Patient-Centered Care Awareness Month, shining a spotlight on the revolutionizing power of PCC in American healthcare. Today, implementing… The post How to Implement a Patient-Centered Care Model appeared first on CareerStaff Unlimited.| CareerStaff Unlimited
AI can help specialty providers focus on patient care instead of administrative tasks, resulting in more efficient and effective medical care.| ReferralMD
In the second of this two-part series, we delve into the importance for National Health Service (NHS) teams to have| Future Healthcare Today
The landscape of healthcare information technology is undergoing significant transformation, driven by key initiatives from leaders like John Rancourt, Jennifer| Future Healthcare Today
It should come as no surprise that a staggering 84 percent of healthcare providers have increased their budget for artificial| Future Healthcare Today
The role of technology to improve patient experiences is the topic for this podcast with MaryAnn Monroe.| Future Healthcare Today
Digital studio UsTwo, well known for their gorgeous puzzle game Monument Valley, recently launched an augmented reality game app for pediatric patients at the Alder Hey Children’s Hospital in Liverpool, England. Before hospitalization, they download and personalize the game, Alder Play. Then, as they make their way to different areas of the hospital,kids can go […]| Medaesthetics