Franchisors and licensors: It’s time to elevate franchisee and licensee experience as a core business strategy.| CX Journey™
Brands can't forget to support their franchisees or licensees to build customer trust. Local businesses can't overlook the importance of this, either!| CX Journey™
Is your brand a "Friend with Benefits" or an "Intimate Partner"? As we evolve, you’ll find the way we talk about relationships between brands and consumers will mirror, almost to a tee, the way we talk about relationships between people. What type of friend will your brand be?| Iconic Fox