Imagine that you've deployed AI to generate your technical documentation. The tool promised to revolutionize your content workflow, and honestly, it delivered on speed. What used to take days now happens in minutes. Now, fast-forward six months to find customer support is drowning in confused use| Docs by Design
In a recent AI-generated summary of my academic work on readers' goals and analytics, I realized how technical documentation might not be ready for AI automation until we address the analytics elephant in the room.| Docs by Design