Adam Spencer details how the User Researchers within Essex County Council work with staff and residents to gather data that helps the council make important changes and improvements to its services by exploring and validating user needs.| Essex Digital Service
Het hield de gemoederen een ruime week geleden flink bezig. Geruchten over een faillissement van de Duits georiënteerde supermarkt 2 Brüder. Zo ver komt het volgens bestuurder Bart Rehe in ieder geval niet. "Wij starten een traject dat alleen mogelijk is voor levensvatbare bedrijven."| www.l1nieuws.nl
Sam Brett is a Project Manager in APHA’s transformation programme, Delivering Sustainable Futures. In this blog, he reflects on his experience of improving how customers contact the organisation when they need help or advice. At the Animal and Plant Health …| Defra digital, data, technology and security
The prison visits team has been working on the Welsh language version of a new public service. Find out how we tested Welsh content as a team without a Welsh speaker. Getting Welsh language support Visit someone in prison is …| Justice Digital
David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …| defradigital.blog.gov.uk
As the newsletter space evolves, so do the rules for creating a great newsletter. These are the 25 to follow.| Inbox Collective
Do you still remember the days of slow, highly electronic, and low-resolution interfaces? UX and UI design have come a long way from phase to phase in trying to meet users' and technology's demands. In this blog post, we discuss the evolution of UI/UX design, which is not static but constantly changing as users try| UX Pickle
Make sure you have the answer to two key questions: Who is your audience? And what are you sending them of value?| Inbox Collective
We’ve followed the Horizon Post Office scandal with empathy for everyone that it has impacted and is still affecting. It’s clear that the postmasters and their families were failed on many levels a…| Co-op Digital Blog
