In May, we honor the extraordinary individuals who open their hearts and homes to children in their most vulnerable moments. Foster parents play a critical role in child welfare, providing a safe haven and loving support to children across the country. Their dedication often extends beyond the immediate care, as many foster families continue to| C!A: Change and Innovation Agency
“No matter how much money is invested in thoughtful innovation, the best technology in the world won’t save UI administrators when the next capacity crisis hits.” The sudden surge in unemployment claims during the pandemic overwhelmed every government agency responsible for processing and distributing unemployment insurance (UI) benefits. Outdated technology and inadequate staffing levels resulted in| C!A: Change and Innovation Agency