I got a new IQ Pro ATC. There were some problems with the limit sensor on the X axis. Laguna had several people from several levels of support contact me. After determining that it was not a problem they were going to solve long distance, Laguna sent 2 technicians to me to straighten things out. […] The post Joseph Jenkins appeared first on Laguna Tools.| Laguna Tools
I bought a Laguna 15/24 lathe about 2 years ago. I’ve been working with that lathe almost every day since. I recently noticed that it seemed like the motor was getting very hot. I contacted Laguna and had a productive back and forth text conversation with them. I must say, it harkened back to the […] The post Hugh Saffel appeared first on Laguna Tools.| Laguna Tools
James B went above and beyond to help us. We know how hard it is to find good people these days, and we truly appreciate the support he gave. I would highly recommend keeping him happy—he’s an asset to your team. Because of this experience, I’ll definitely be buying more tools from Laguna. Greg Oregon […] The post Greg Zitzelberger appeared first on Laguna Tools.| Laguna Tools
The staff at Laguna were very helpful in identifying the part I needed. I am impressed by the fact that I got to speak with HUMANS in the US, and not very| Laguna Tools
Great people to work with. Didn’t feel pressured at all in any way. Very informative when I had questions. Still waiting to hook up the Laguna Swift 5x 10 but definitely a great experience so far. The post Jose Ferrer appeared first on Laguna Tools.| Laguna Tools
I purchased a Fusion F3 tablesaw from my local Laguna dealer (Millbank Hardware). During the assembly process, I thought I was missing some components as per the included instructions. I called Laguna customer service and spoke with Mallary. She was patient and very helpful in diagnosing my situation. With my issue resolved I was able […] The post John T appeared first on Laguna Tools.| Laguna Tools
I own the 1216 lathe. This is an outstanding machine. I still need to express grave concerns with the fact that Laguna Tools broke all international norms on the colors of their switches. Like many of Laguna machines the 1216 lathe on/off switch is White/Black. Then the spindle lock button is RED. I have never […] The post Thomas Schuck appeared first on Laguna Tools.| Laguna Tools
Laguna Tools designs beautiful woodworking tools, and its support staff is top-notch in helping customers who have questions or need help solving problems. It’s a really great company. I will be a return customer. The post Chris Chapin appeared first on Laguna Tools.| Laguna Tools
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