User experience research is the compass guiding design and development, aligning everything with your customer needs and desires.| Browser London
Frank Bentley / Sr. Principal Researcher The Yahoo UX Research and Accessibility (UXRA) team is heading to the ACM SIGCHI Conference on Human Factors in Computing Systems (otherwise known as CHI 2017) in Denver! This year we have a series of great talks from our researchers and interns about the research we have conducted across consumer and advertising products. If you’ll be at CHI, you can find the room numbers for talks listed below. We’re also hiring, so stop by our booth at the ...| Yahoo Accessibility
By Mike Shebanek Senior Director of Accessibility This week, Tumblr released a cool new iOS app called Cabana. The idea behind it is simple but really powerful. When you find a funny or interesting video you can’t wait to share with your friends, fire up Cabana, tap their names and invite them to join you. You’ll all see each other, and the video, together live. Share a good cry, make jokes, shout at the video, or just make crazy faces. It’s up to you what you say or do. The only caveat...| Yahoo Accessibility
lifeatyahoo: By Andrew Schulte, Chief of Staff to the CEO, Yahoo A few weeks ago, we received nearly two dozen handwritten letters from 7th grade students at Chaboya Middle School in San Jose, all addressed to Marissa Mayer. These incredibly thoughtful and inquisitive letters penned questions about leadership, STEM, being a female CEO, the future of tech and general advice on working for a company like Yahoo. These letters touched and inspired Marissa and the team here, so what better way to...| Yahoo Accessibility
Frank Bentley, Senior Principal User Researcher At Yahoo we move quickly. Our product teams are often shipping new features every week or two and designers are constantly exploring new solutions. While User Research methods have traditionally been fairly slow to execute, especially in the academic traditions of anthropology and human-computer interaction, we have a need to move more quickly and fit our work into the weekly sprints of our product teams. For Yahoo Mail, we tried an experiment...| Yahoo Accessibility
HC Lai, User Experience Researcher As a UX researcher working on advertising products, a decent portion of my day is spent observing how advertisers use advertising solutions. During various studies I have conducted, it came to my attention that their frustration often rooted in time and efforts required to complete a task. Additionally, we heard search advertisers’ needs in achieving even better results with their search campaigns on Yahoo Gemini while spending less time and effort managin...| Yahoo Accessibility
By Danielle Lottridge, User Experience Researcher Usability testing is a method for evaluating the ease-of-use of a product or feature by testing with with people, or “users” of a system. The goal of usability testing is to observe behavior during task flows, observe whether and how users complete flows, and note any conceptual misunderstandings that occur. Participants’ reactions are important for other methods such as surveys and concept testing however in usability testing we care wh...| Yahoo Accessibility
By Frank Bentley, Senior Principal User Researcher Often a design or product team will have a question in the course of their work where an immediate answer is needed in order to proceed. Perhaps they want to know if it’s worth it to support a feature given people’s current behaviors. Or perhaps they want to test some different icons for intelligibility. Ideally, they’d have answers in a few hours so that they could continue their work. Larger product teams might have multiple questions...| Yahoo Accessibility
By Mike Shebanek, Senior Director of Accessibility Starting today, you’ll notice some significant changes to our blog, both in design and in content, that better reflect who we are and what we do. I’d like to to tell you why we’re making these changes and what you can look forward to as you follow our blog. One of the things that makes Yahoo’s approach to accessibility unique is that its Accessibility Team and its User Experience Research Team are integrated. That may sound like an ob...| Yahoo Accessibility