Last-mile delivery is where your brand promise either earns or erodes trust. If the final mile delivery erodes trust, you pay for it twice: once in refunds and again in lost loyalty. Let’s say there are two identical couches and two different deliveries. Brand A promises to be at the delivery point between 8 a.m. […]| Locate2u
How politeness in delivery comms reduces WISMO queries, increases repeat purchases and transforms logistics challenges into customer loyalty opportunities.| sorted.com
Ottimizza logistica e spedizioni eCommerce in estate con i consigli di Roberto Fumarola, CEO di Qapla’. KPI, tracking e delivery experience.| Qapla\'