eBay is rolling out promised updates to limit returns on items in "for parts or not working" condition - but will sellers really be protected?| Value Added Resource
In this blog ReBound reflects on the grey zone between returns abuse and outright fraud and tactics to limit the costly impact.| IMRG
eBay will cover return shipping cost of some Parts & Accessories returns starting January 17, 2023.| Value Added Resource
eBay forces returns in Motors Parts & Accessories, but provides some protection for compatibility & fitment.| Value Added Resource
Unannounced return policy change for eBay Motors could cost sellers big money in not as described returns.| Value Added Resource
Amazon walks back extended holiday return policy in response to seller feedback.| Value Added Resource
US sellers anxiously await announcement of Amazon's 2024 extended holiday returns policy - does Amazon Japan hold a clue?| Value Added Resource
A new survey has found that two in every three consumers are reluctant to purchase items due to tighter restrictions on returns.| Retail Technology Innovation Hub
By Ellie-Rose Davies, Content Executive at IMRG Today’s shoppers aren’t just looking for products, they’re looking for brands that share… The post Social and environmental initiatives customers expect today appeared first on IMRG.| IMRG
Uncover the power of TIMWOODS in reducing waste and enhancing returns management for retailers and 3PLs.| Optoro
eBay considers offering free Auto Parts returns for any reason, with sellers picking up tab either directly or with increased Final Value Fees.| Value Added Resource
eBay quietly updates refund policy to allow some buyers advance refunds on returns as questions remain about Trusted Buyer program.| Value Added Resource
Personalized returns turn a challenge into an opportunity. Learn how it can improve customer loyalty, cut return rates and boost revenue.| Signifyd
Returns are a big part of shopping, especially as online sales keep growing. How retailers handle the first step—return initiation—can make or break the customer experience. In this article, we’ll explore UX best practices and strategies for creating a seamless customer return experience (CRX) and driving return portal adoption, including insights from our Design Team’s latest retailer experience audit.| Optoro
UK retailers are facing a growing crisis as returns fraud and policy abuse reach unprecedented levels, according to new data from return management platform Loop.| Retail Insight Network
Despite representing considerable spending power, Signifyd data has revealed that Gen Z are cautious when it comes to money and their returns behaviour.| IMRG
eBay Motors Guaranteed Fit returns process and eligibility requirements leave buyers confused and disappointed with little help from support.| Value Added Resource
2023 was a year of strong growth and high impact for Optoro. Explore how we made a difference for our customers, communities, and the planet.| Optoro
Learn why using your warehouse management system (WMS) to manage returns may not be the most effective, and how to avoid losses with a returns management system (RMS).| Optoro
Retail is always buzzing with new acronyms. Three that can't be overlooked: BOPIS, BORIS, and BOSS. Learn more about the Bs of fulfillment.| NewStore